At Women Clothing Stores, we strive to make the shipping process seamless, reliable, and efficient. Whether you’re ordering a single item or a full wardrobe update, we ensure your package gets to you safely and on time. Below is everything you need to know about how we handle shipping, delivery, and potential issues.

Shipping Timeline and Process

If your order is placed before 12 PM EST time zone, we aim to ship it the next business day after verifying payment and delivery details. However, during busy periods like sales, promotions, or holidays, processing times may take a little longer. Rest assured, we’re working hard to get your order out as quickly as possible.

We proudly offer free shipping through trusted carriers such as DHL Express, FedEx, EMS, and USPS.

For handmade or custom-made items, please allow 7-10 business days for production before shipping. These items are crafted with care and precision, and we’ll notify you once they are on their way.

What Happens After You Place an Order

We want you to feel confident and informed every step of the way. As soon as you place your order, you’ll receive a confirmation email from us. This email is your assurance that we’ve received your order and are working on processing it. It will include important details like your order number and a summary of the items you purchased. Hold onto this email—it’s your key to tracking your order or referencing it if you have any questions.

Once your order has been processed and shipped, we’ll send you another email with your tracking information. This tracking number allows you to follow your package from our warehouse to your doorstep. You can check the status of your delivery at any time, ensuring you’re always in the loop. We aim to make this process smooth and transparent, so you never have to wonder where your order is.

In the rare event that you need to return an item, please note that shipping fees are non-refundable unless the item arrives defective. We work hard to ensure that your shopping experience is seamless, from the moment you place your order to the moment it arrives at your door. If you have any concerns or need assistance, our team is here to help at info@alzado.ca

Changing Delivery Details

Mistakes happen! If you realize you’ve entered the wrong shipping address, email us at info@alzado.ca within 30 minutes of placing your order. We’ll do our best to update the information, but changes are not guaranteed once the order is processed.

Please ensure the delivery address is valid and accessible during weekdays, as rerouting or amending delivery addresses after shipment is not possible.

Incorrect Address or Delivery Issues

We’re committed to getting your order to you as quickly and seamlessly as possible. Providing an accurate shipping address ensures that your package arrives right where it should, without delays or complications. Double-checking your delivery details before placing your order is a small step that goes a long way in making the process hassle-free.

If you realize there’s been a mistake in the address after placing your order, don’t worry—there’s a solution! Simply email us at info@alzado.ca within 30 minutes of placing your order. While we can’t guarantee changes after the processing begins, we’ll do everything we can to update the address before shipment. Our team is here to assist and make adjustments whenever possible.

By partnering together and confirming your details, we can ensure your order is delivered smoothly and exactly where you need it. We’re here to make the experience positive, stress-free, and reliable every step of the way.

Shipping Delays by Area

At Women Clothing Stores, we proudly serve customers across the United States. While we strive to deliver your orders as quickly as possible, delivery times may vary depending on your location.

For areas closer to major distribution centers, shipments often arrive within the standard timeframe. However, for more remote regions or areas requiring additional carrier routing, delivery may take an extra 1-5 business days.

We understand that waiting for your order can be frustrating, so we work closely with our shipping partners to minimize delays. You’ll receive a tracking number as soon as your order ships, allowing you to follow its journey every step of the way. If you ever have concerns about your shipment or need assistance, our friendly support team is ready to help at info@alzado.ca.

Duties and Customs

At Women Clothing Stores, we are committed to delivering high-quality products sourced from trusted manufacturers worldwide. While we work to provide a seamless shipping experience, it’s important to note that some orders may require customs processing upon entry into the United States.

For shipments coming from international locations, customs duties or import fees may apply based on U.S. regulations. These charges are determined by government authorities and are the responsibility of the customer. Any additional fees, if applicable, will need to be paid before the package is delivered.

Additionally, please note that customs processing times can vary, and your parcel may be delayed as it goes through inspection. While we strive to ensure prompt delivery, such delays are beyond our control. We recommend keeping track of your parcel using the provided tracking number and contacting your local customs office if needed.

By placing an order with us, you acknowledge that customs duties may apply and that your delivery may experience delays due to customs processing. Rest assured, we handle every shipment with care to bring you the best quality products, ensuring a smooth experience whenever possible.

Lost, Stolen, or Delayed Packages

At Women Clothing Stores, we work diligently to ensure your orders are shipped securely and arrive at your doorstep on time. However, once a package has been marked as delivered by the carrier, we cannot assume responsibility for lost or stolen items.

If your tracking information shows that your package has been delivered but you have not received it, we recommend taking the following steps:

  1. Check Your Surroundings: Look in common delivery spots such as porches, mailboxes, or with neighbors who may have accepted the package on your behalf.
  2. Contact Your Carrier: Reach out to the shipping carrier directly using the tracking information provided. They may be able to provide additional delivery details or assist with a claim.

For delayed packages, we understand how frustrating the wait can be. If your order hasn’t arrived within the expected delivery timeframe, please email us at info@alzado.ca. Include your order number and any relevant details, and our team will work quickly to investigate the issue and provide a resolution.

We’re committed to supporting you through every step of the process. While lost or delayed packages are rare, we’ll do our best to ensure you feel valued and supported in the event of any inconvenience. Your satisfaction is always our top priority.

Reserved Rights for Shipping and Orders

At Women Clothing Stores, our priority is to provide a seamless and secure shopping experience for all customers. To maintain this standard, we reserve the right to take certain actions when necessary. This includes requiring customers to use matching billing and shipping addresses for validation purposes to protect against fraud and ensure the accuracy of orders. Additionally, we may restrict or cancel orders if we detect suspicious activity, excessive returns, or patterns that indicate potential misuse of our policies.

We also reserve the right to refuse service or limit returns for customers who demonstrate irregular or excessive return behavior, such as returning worn, altered, or damaged items. These measures are in place to ensure fairness, protect our business, and maintain the trust and satisfaction of our valued customers. Our goal is to create a safe and enjoyable shopping environment for everyone.

Need Help?

For any shipping questions or concerns, contact us at info@alzado.ca. Our team is here to assist with updates, tracking, or resolving any issues related to your order.

At Women Clothing Stores, we’re committed to making every step of your shopping journey stress-free—from placing your order to seeing it arrive at your door.